Status

When processing payments, it's crucial to monitor their progress by understanding the various transaction statuses. This section aims to clarify the meaning of each transaction status within Notch Pay.

Each stage of payment passing through our platform is assigned a specific transaction status, categorized into two groups: transitional or final.

For a comprehensive overview of payment transaction statuses, please refer to the table below:

Status	State	Description
pending	Transitional	Transaction has been initiated and awaits customer completion on the hosted page or direct api.
processing	Transitional	Customer initiated the payment process, but it has not been completed yet.
incomplete	Transitional	Customer pay less than payment amount.
canceled	Final	Transaction has been cancelled. This status is final.
failed	Final	Transaction has failed. This status is final.
rejected	Final	Transaction has been rejected by our system or by operator. This status is final.
abandoned	Final	Customer abandoned the payment on our hosted page. This status is final.
expired	Final	Transaction has expired after 3 hours. This status is final.
complete	Mixed	Transaction has been successfully completed. This status is final but can be refunded.
refunded	Final	Transaction has been successfully refunded to customer. This status is final.
partialy-refunded	Final	Transaction has been partialy refunded to customer. This status is final.