Notch Pay’s customer management features allow you to store and organize customer information, track payment history, and provide a better payment experience for your customers.
A customer in Notch Pay represents an individual or business that makes payments to your account. The customer object contains basic information such as:
Dashboard: Manually create customers in your Notch Pay dashboard
API: Programmatically create customers using the Customers API
During Payment: Automatically create customers when processing payments
When creating a customer, you should provide at least an email address or phone number to identify the customer. Additional information like name, address, and metadata can help you better organize and understand your customer base.
Notch Pay allows customers to save their preferred payment methods for future use. This creates a smoother checkout experience and increases conversion rates for returning customers.Saved payment methods can include:
Mobile Money accounts
Card information (securely stored)
Bank accounts
Other payment methods
Payment methods are securely stored and tokenized, ensuring sensitive information is protected while still allowing for easy reuse.Learn more about customer payment methods in the Customers API.
The Notch Pay Customer Portal provides a self-service interface where your customers can:
View their payment history
Manage their saved payment methods
Update their personal information
View and pay outstanding invoices
The Customer Portal can be customized to match your branding and integrated into your website or application.Learn more about the Customer Portal in your Notch Pay Dashboard.