Other Payment Methods
Accept payments through bank transfers and alternative payment methods
Other Payment Methods
In addition to Mobile Money, Notch Pay supports various other payment methods to help you reach more customers across Africa.
Digital Wallets
Digital wallets allow customers to pay using their mobile wallet accounts. This method is increasingly popular across Africa due to its convenience and accessibility.
How Digital Wallet Payments Work
- Initialize Payment: Create a payment with customer and transaction details
- Wallet Selection: The customer selects their digital wallet from the available options
- Authentication: The customer logs in to their wallet or follows the wallet’s authentication process
- Authorization: The customer authorizes the payment
- Confirmation: Notch Pay confirms the payment status and notifies your application
Supported Digital Wallets
Notch Pay supports payments from various digital wallets across Africa:
Popular Wallets
- Assoh
- Kudi
- And more
Regional Coverage
- Wallets in Cameroon
- Wallets in Côte d’Ivoire
- Wallets in Senegal
- Wallets in other supported countries
Integration Example
USSD Payments
USSD (Unstructured Supplementary Service Data) payments allow customers to pay using their mobile phones without requiring internet access. This is particularly useful in areas with limited internet connectivity.
How USSD Payments Work
- Initialize Payment: Create a payment with customer and transaction details
- USSD Code Generation: Notch Pay generates a USSD code for the payment
- Customer Dialing: The customer dials the USSD code on their phone
- Authentication: The customer follows the prompts to authenticate and authorize the payment
- Confirmation: Notch Pay confirms the payment status and notifies your application
Supported USSD Services
Notch Pay supports USSD payments through various mobile operators:
- MTN USSD
- Orange USSD
- Other local operators depending on the country
Integration Example
QR Code Payments
QR code payments allow customers to pay by scanning a QR code with their mobile banking or payment app. This method is becoming increasingly popular due to its convenience and contactless nature.
How QR Code Payments Work
- Initialize Payment: Create a payment with customer and transaction details
- QR Code Generation: Notch Pay generates a QR code for the payment
- Customer Scanning: The customer scans the QR code with their mobile app
- Authentication: The customer authorizes the payment in their app
- Confirmation: Notch Pay confirms the payment status and notifies your application
Supported QR Code Standards
Notch Pay supports various QR code payment standards depending on the region:
- EMVCo QR Code
- Proprietary QR codes for specific payment providers
Integration Example
Country-Specific Information
Different payment methods have varying levels of adoption and success rates across African countries. Here’s a breakdown of the most effective payment methods by country:
Market Overview
- Population: ~27 million
- Digital Wallet Penetration: ~25%
- USSD Usage: High (60% of mobile users)
- QR Code Adoption: Low-Medium
- Currency: CFA Franc (XAF)
Popular Payment Methods
- Digital Wallets: Assoh, Kudi
- USSD: MTN USSD, Orange USSD
- QR Codes: Limited to urban areas
Success Rates
- Digital Wallets: 85-90%
- USSD Payments: 80-85%
- QR Code Payments: 75-80%
Best Practices
- Prioritize USSD for wider reach
- Offer digital wallets in urban areas
- Provide clear instructions in French and English
- Consider network reliability when implementing USSD
Market Overview
- Population: ~27 million
- Digital Wallet Penetration: ~25%
- USSD Usage: High (60% of mobile users)
- QR Code Adoption: Low-Medium
- Currency: CFA Franc (XAF)
Popular Payment Methods
- Digital Wallets: Assoh, Kudi
- USSD: MTN USSD, Orange USSD
- QR Codes: Limited to urban areas
Success Rates
- Digital Wallets: 85-90%
- USSD Payments: 80-85%
- QR Code Payments: 75-80%
Best Practices
- Prioritize USSD for wider reach
- Offer digital wallets in urban areas
- Provide clear instructions in French and English
- Consider network reliability when implementing USSD
Market Overview
- Population: ~26 million
- Digital Wallet Penetration: ~30%
- USSD Usage: Medium-High (50% of mobile users)
- QR Code Adoption: Medium
- Currency: CFA Franc (XOF)
Popular Payment Methods
- Digital Wallets: Wave, Kudi
- USSD: MTN USSD, Orange USSD
- QR Codes: Growing in urban centers
Success Rates
- Digital Wallets: 88-92%
- USSD Payments: 82-87%
- QR Code Payments: 80-85%
Best Practices
- Wave digital wallet is increasingly popular
- French language support is essential
- QR codes are effective in Abidjan and other major cities
- USSD works well for reaching rural customers
Notch Pay supports alternative payment methods in many other African countries. For detailed information about a specific country not listed here, please contact our support team or refer to our Resources API for the most up-to-date information.
General Considerations for All Countries
- Always use the international phone number format with country code for USSD payments
- Be aware of local regulations and transaction limits
- Consider local language support for customer communications
- Monitor transaction success rates by payment method and adjust your implementation accordingly
- Stay informed about new payment methods entering the market
Best Practices
For general integration best practices, security recommendations, and operational guidelines that apply to all payment methods, please refer to our Mobile Money Best Practices section, which covers these topics in detail.
Method-Specific Best Practices
Digital Wallets
- Verify Wallet Support: Confirm the wallet is supported in the customer’s country
- Handle Authentication Flows: Implement proper handling of wallet authentication redirects
- Optimize for Mobile: Ensure your wallet integration works well on mobile devices
- Track Wallet Performance: Monitor success rates for different wallet providers
USSD Payments
- Clear USSD Instructions: Provide clear guidance on how to complete USSD flows
- Keep USSD Flows Simple: Minimize the number of steps in USSD payment flows
- Handle Network Issues: Implement fallbacks for areas with poor network coverage
- Session Timeout Handling: Provide easy ways to restart expired USSD sessions
QR Code Payments
- QR Code Quality: Generate high-quality, easily scannable QR codes
- Display Guidelines: Ensure QR codes are displayed with sufficient size and contrast
- Scanning Instructions: Provide clear instructions on how to scan the QR code
- Dynamic Updates: Implement status updates while waiting for QR code scans
Multi-Method Strategy
- Offer Multiple Methods: Provide customers with various payment options to increase conversion rates
- Smart Default Selection: Automatically suggest the most appropriate payment method based on location
- Seamless Fallbacks: Allow easy switching between payment methods if one fails
- Remember Preferences: Store customer’s preferred payment method for future transactions
Troubleshooting
Common Issues and Solutions
Error Codes
Here are some common error codes you might encounter when processing alternative payment methods:
Error Code | Description | Recommended Action |
---|---|---|
WALLET_CONNECTION_ERROR | Unable to connect to the wallet service | Check wallet service status and retry |
USSD_SESSION_TIMEOUT | USSD session expired before completion | Advise customer to restart the process |
QR_GENERATION_FAILED | Failed to generate QR code | Check parameters and retry |
INVALID_WALLET_ACCOUNT | Wallet account not found or invalid | Verify wallet account details |
PAYMENT_REJECTED | Customer rejected the payment | Ask customer if they want to try again |
PROVIDER_ERROR | Error from payment provider | Retry after a few minutes |
DUPLICATE_TRANSACTION | Same transaction attempted multiple times | Check if previous transaction was successful |
Testing
Testing is a critical part of implementing alternative payment methods. Notch Pay provides a comprehensive sandbox environment that allows you to simulate various payment scenarios without processing real transactions.
For detailed information on testing all payment methods, including test credentials, test scenarios for digital wallets, USSD payments, and QR code payments, webhook testing, and best practices, please refer to our comprehensive Testing Guide.
The Testing Guide includes everything you need to thoroughly test your integration with alternative payment methods, including test credentials, test scenarios, webhook testing, fraud detection information, and steps for going to production.
Support
If you encounter issues with any payment method:
- Check the API Reference for detailed parameter documentation
- Review our Troubleshooting Guide for common issues and solutions
- Contact our support team for assistance
Next Steps
- Mobile Money - Learn about our Mobile Money integration
- Collect - Use our hosted payment page for a quick integration
- Webhooks - Set up webhooks for payment notifications
- Dashboard - Learn how to use the Notch Pay Dashboard to manage transactions